Cancellation Policy
- Items ordered cannot be canceled/amended up to 2 days before actual pickup/delivery day.
- Cancellation of orders is strictly case-by-case basis subjected to convenience of the store.
- In the case of cancellation/refund, the amount will be credited back to your account in 3-5 days.
Additional Requests
As we are working towards providing a satisfying experience for all our customers, additional requests on top of what is offered on the website is subjected to the convenience of the store on a case by case basis.
We are offering a third-party delivery service. Special arrangements for the delivery should be communicated directly with our delivery providers instead, we may be able to provide you with their contact details for liaison.
In the event of changing of address / delivery time near to actual delivery date, additional charges may be incurred.
Product Availability
Some products may not be available depending on the store, we seek your kind understanding.
For bulk orders, please check with shops regarding availability before confirming orders if it is required less than 3 days in advance.
【Seasonal】BENIHOPPE Strawberry Fair
~ LIMITED TIME ONLY~
A season of delicious strawberries is upon us!
For a limited time, we are using Benihoppe strawberries, a well-known and popular breed of strawberries from Japan.
The strawberries have long conical shape and glossy bright red apperance.
It has a pleasant fragrance when ripened and is sweet and acidic at the same time.
Please enjoy a season of strawberry-themed products in our Benihoppe Strawberry Fair!
Available for a limited time from 3rd March until 30th April!
Fruity Alcohol
～STORE PICK UP ONLY～
Oven Baked Products
Enjoy our baked products fresh and hot from the oven!
Whole Cakes
All of our products contain little to no additives.
As storage conditions vary from each household, please consume products as soon as possible or to be kept in the refrigerator if not consumed immediately.
Sliced Cakes
All of our products contain little to no additives.
As storage conditions vary from each household, please consume products as soon as possible or to be kept in the refrigerator if not consumed immediately.
Chilled Items
All of our products contain little to no additives.
Products to be kept in the refrigerator if not consumed immediately.
As storage conditions vary from each household, please consume products as soon as possible or to be kept in the refrigerator if not consumed immediately. Expiry date ranges from 2-3 days.
Ice Cream
All of our products contain little to no additives.
Products to be kept in the freezer if not consumed immediately
